• Account Information: name, email, phone, username, password (hashed)
• Academic Data: quiz scores, practice history, study preferences, saved notes
• Device & Usage Info: IP address, device type, browser, OS, location (approx), referral sources
• Subscription & Payment Info: plan type, transaction reference (Razorpay), payment mode
• Cookies & Analytics: session IDs, visit logs, performance metrics (via Firebase, GA4)

• To personalize learning content and course recommendations
• To deliver quizzes, track progress, and generate reports
• To send service-related updates, transactional alerts, and onboarding emails
• To monitor system performance, prevent misuse, and improve UX
• To comply with legal and regulatory requirements

We do not sell your personal data. We only share limited data:

• With secure service providers like Razorpay, Firebase, and our cloud server providers
• With your consent (e.g., when using Google/Apple sign-in or support contact)
• If legally required under Indian law or to defend legal claims

We use HTTPS, token-based authentication, encryption, firewalls, and regular audits to protect your information. However, no system is 100% secure, and users are advised to maintain strong credentials and device security.

Users under 18 should use the platform under parental or institutional supervision. Children under 13 must have verifiable parental consent. We do not knowingly collect sensitive information from minors without compliance.

Under the DPDP Act (India) and GDPR (where applicable), you have rights to:

• Access your data
• Request correction or deletion
• Withdraw consent (where applicable)

To exercise any of these rights, email us using the details below.

We retain your data for as long as your account is active or as required by law. Upon request or account deletion, we will remove your data unless legally obligated to retain it.

This policy may be updated as needed. We will notify users of material changes on our website or via email. Continued use of GyaanVerse after updates implies acceptance.

If you have questions or concerns about this Privacy Policy or your data, please contact us at contactus@gyaanxplore.com.