Legal Policy

Welcome to GyaanVerse! This Legal Policy outlines important legal information governing your use of our website, mobile apps, and services. By accessing or using any part of our platform, you agree to the terms outlined below.

1. Privacy Policy

Our Privacy Policy outlines how we collect, use, store, and safeguard your personal information. This includes account details, usage patterns, academic performance data, device identifiers, and feedback analytics. We use HTTPS encryption, secure cloud storage, and role-based access controls to protect your data. By using our website or services, you consent to this collection and usage. Please review our Privacy Policy here for more details.

2. Terms of Use

You are permitted to use GyaanVerse only for personal, non-commercial, educational purposes. Copying, redistributing, reverse-engineering, framing, or repackaging any part of our platform—including our APIs, mobile apps, backend systems, or educational content—is strictly prohibited. Any unauthorized use may result in legal action.

3. Intellectual Property

All quizzes, flashcards, illustrations, software, UI designs, and platform content are the intellectual property of Gyaan Xplore Research and Education Pvt. Ltd. or its licensors. Unauthorized use, reproduction, or distribution is strictly prohibited under applicable Indian copyright and intellectual property laws.

4. Subscription & Payment Policy

All subscriptions are billed in advance via secure gateways. GyaanVerse follows a strict no-refund policy once any subscription is activated. We recommend reviewing all pricing, duration, and feature details before making any payment.

5. Cancellation & Refunds

User-initiated cancellations are not eligible for refunds. In case of double payments or billing errors, please contact support within 7 days. Refunds, if applicable, will be processed at the sole discretion of Gyaan Xplore Research and Education Pvt. Ltd. after investigation.

6. User Eligibility

Users must be at least 13 years old or have verified parental/guardian consent. Institutional access (schools or colleges) must be granted through formal agreements and approved administrative representatives.

7. Account Usage

Each user must maintain a single, personal account. Sharing login credentials, impersonating others, or using fake information may result in account suspension or permanent ban without prior notice or refund.

8. Content Accuracy & Updates

We aim to provide accurate, syllabus-aligned academic content. However, we cannot guarantee that all material will always reflect the latest curriculum changes. We reserve the right to modify or remove content at any time without notice.

9. Data Security

Your data is protected using HTTPS, tokenized authentication, encryption, and periodic server audits. While we follow best practices in cybersecurity, no system is entirely immune to breaches. Users are responsible for safeguarding their passwords and devices.

10. Children's Privacy

Users under 18 should access the platform under the supervision of a parent or guardian. Children under 13 must provide verifiable parental consent. We do not knowingly collect sensitive personal information from minors without compliance with applicable data laws.

11. Disclaimer of Warranties

GyaanVerse is provided "as-is" and "as-available" without warranties of any kind—express or implied. We do not warrant uninterrupted availability, error-free functionality, or success in exams through platform usage.

12. Limitation of Liability

To the maximum extent allowed by law, Gyaan Xplore Research and Education Pvt. Ltd. shall not be liable for any direct, indirect, incidental, or consequential damages including—but not limited to—data loss, academic setbacks, or device-related issues.

13. Indemnification

You agree to indemnify and hold harmless Gyaan Xplore Research and Education Pvt. Ltd., its team members, partners, and affiliates from any legal claims or liabilities arising out of your violation of this policy, platform misuse, or content infringement.

14. User-Generated Content

If users contribute content (notes, answers, discussions), they retain ownership but grant us a non-exclusive, royalty-free license to use, display, or moderate that content within the platform for educational purposes.

15. Third-Party Services

GyaanVerse may integrate services such as Razorpay, Firebase, or analytics platforms. These third-party services may collect data independently as per their own privacy policies. We only partner with vendors who meet strong security and compliance standards.

16. Account Termination

We reserve the right to suspend or terminate user accounts in case of misuse, illegal activity, or technical abuse. Suspended accounts may not be reinstated unless determined to be affected by platform-side error.

17. International Compliance

We comply with Indian law and strive to align with global data standards such as India’s DPDP Act and the EU’s GDPR. Users can reach out to request data access, correction, or permanent deletion as per applicable regulations.

18. Governing Law and Jurisdiction

This policy shall be governed by the laws of India. All disputes shall be resolved exclusively in the courts located in Ahmedabad, Gujarat.

19. Policy Changes

We may update this Legal Policy periodically. All changes will be reflected on our official website. Continued use of the platform after any update implies acceptance of the new terms.

20. Contact Information

If you have any questions or concerns regarding this Legal Policy, contact us at: contactus@gyaanxplore.com